Home Series Q & A

JS AIR PURIFIERS

The JS FLO 2.0/VANGUARD 2.0/COMPLETE filter can last for 2200 hours of use or an average of 6 months of use.

JS FLO 2.0 and VANGUARD 2.0 APP CONNECTION VIDEOS

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JS COMPLETE SETUP GUIDE AND CONNECTING AND USING THE APP

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Yes, simply stop the machine. Remove the filter, use a vacuum tip to gently remove trapped debris, dust and dirt.

The replacement filters can be purchased on our website. We ship to Canada and USA

https://www.jsinnovations.ca/collections/filters

Simply press and hold the power button for 7 sec to reset the filter clock.

We recently made an upgrade to our replacement filter with a new enhanced antibacterial layer.

However, the new layer does constrict the air flow a bit more than
the old filter, thus causing a slight increase in the unit's sound
level.

We are currently working with our manufacturer to resolve the issue
so that we can retain the added antibacterial layer without sacrificing
the quiet air flow on the unit.

Although rare, the shut off plastic
button (located on the lid in the water tank) sometimes may get stuck when the product first arrives or when emptying out the water tank. So it is recommended to check and ensure the shut off button is able to move freely when product first arrives as well every time after you empty the water tank.

JS Home heating and Cooling

The JS DUO 2.0 has a automatic 10 hours timer built in that will shut
the unit down after 10 hours. This is a safety feature on the unit.
After the unit is shut off, you can turn it back on using your remote.

There is a master switch at the base of the unit that much be switched on before you can power on the unit with your remote.

The Heating mode in the JS DUO 2.0 has an auto shut off when desired temperature is met.


For example, if the set temperature of 25 degree is met, it will shut off, and will not turn back on until temperature drops below that. However, the sensor measures the temperature of the device, which being the source of the heat, is usually a little hotter than the surrounding environment.

So sometimes, you may notice the temperature dropping a few degrees below set temperature before the unit turns itself back on (eg. 23 degrees).

JS Cordless Vacuums

JS T1 SWIFT Maintenance and Troubleshooting Video

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VC20 Plus Maintenance and Troubleshooting Video

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